Key Performance Indicators (KPI)

This updated and expanded edition of "Key Performance Indicators" by David Parmenter offers a comprehensive, practical guide for developing and utilizing KPIs to enhance organizational success. It features a clear 12-step model, implementation tools, assessment worksheets, and strategies tailored for various organizational types, along with new insights on critical success factors and implementation challenges. With practical templates and resource kits, it aims to help organizations identify, measure, and track performance effectively, making it a valuable resource for coaches and project leaders alike.