Ignore Your Customers (and They'll Go Away)
Narrated by John Behrens , Gabe Wicks , Jakob Lewis
- Released
- January 14, 2020
- Length
- 5 hrs 16 mins
- Format
- Unabridged Audiobook
- Publisher
- HarperCollins Leadership
"Ignore Your Customers (and They'll Go Away)" offers a practical, step-by-step approach to transforming customer service, company culture, and the overall customer experience. Drawing on real-world case studies from leading organizations, author Micah Solomon shares insights and strategies to foster a customer-centric environment that drives engagement and loyalty. The book combines inspiring stories, proven methodologies, and helpful resources to guide organizations in making lasting service improvements without spoilers.
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