Author

Matthew Dixon

7 books, mostly business, for Penguin Audio and Penguin, 2015–2025

Matthew Dixon is a business author and researcher specializing in sales, customer service, and customer experience. He is a founding partner of DCM Insights and has coauthored books including The Challenger Sale, The Effortless Experience, The Challenger Customer, The JOLT Effect, and The Activator Advantage. His research-driven writing has also appeared frequently in Harvard Business Review.

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7 audiobooks

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