Value Stream Mapping

Winner of The Shingo Research and Professional Publication Award, this audiobook offers a practical and detailed guide to value stream mapping, a proven methodology for visualizing and improving how work is done within organizations. Business experts Karen Martin and Mike Osterling explain how to engage leadership teams, identify current barriers, and design future work systems that enhance value delivery. Whether you're new to the concept or looking to refine your approach, this resource provides insights to foster customer-centric workflows and continuous improvement in any environment.