The Airbnb Way
Narrated by Joseph Michelli
- Released
- August 10, 2021
- Length
- 8 hrs 8 mins
- Format
- Unabridged Audiobook
- Publisher
- McGraw Hill-Ascent Audio
In "The Airbnb Way," best-selling author Joseph Michelli explores how Airbnb has transformed the hospitality industry through innovative strategies that foster community engagement and customer loyalty. The audiobook offers insights into the company's unique approach to providing exceptional service within the shared economy, featuring interviews with Airbnb leaders, hosts, and guests. It examines the challenges and solutions of managing a broad, distributed network of stakeholders, providing valuable lessons for any modern business.
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