The Airbnb Way
Narrated by Joseph Michelli
- Released
- August 10, 2021
- Length
- 8 hrs 8 mins
- Format
- Unabridged Audiobook
- Publisher
- McGraw Hill-Ascent Audio
In The Airbnb Way, best-selling author Joseph Michelli explores how Airbnb has transformed the hospitality industry through innovative strategies and community engagement. Drawing on interviews with Airbnb leaders, hosts, and guests, the book reveals how the company builds customer loyalty and overcomes unique challenges of the shared economy. It offers valuable insights into providing exceptional service across a distributed network of partners, applicable to any modern business seeking to thrive in a rapidly evolving marketplace.
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