Delinquent

"Delinquent" offers an insightful exploration of the consumer credit industry, combining investigative journalism, industry expertise, and personal stories to reveal how banks often exploit vulnerabilities to encourage debt. Drawing from insider knowledge, data, and interviews, the book analyzes the strategies behind marketing, product design, and customer management, while questioning the effectiveness of competition in improving borrowers' lives. It also proposes thoughtful ideas for responsible credit access and industry reform, making it a compelling listen for those interested in the true costs of consumer debt.