The Future of the Office

In "The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face," Wharton professor Peter Cappelli examines the lasting impact of the COVID-19 pandemic on white-collar work and the challenges it poses for both employees and employers. With many workers seeking to maintain remote or hybrid arrangements, Cappelli highlights the tradeoffs and divergent strategies among businesses, from tech giants advocating for permanent remote work to financial institutions emphasizing a return to the office. Drawing lessons from past remote work experiences, he encourages a thoughtful consideration of future choices, urging both parties to act decisively.