How to Handle Cranky Customer Problems Using Behavioral Science
Narrated by Jennifer Hancock
- Released
- November 26, 2018
- Length
- 43 mins
- Format
- Unabridged Audiobook
- Publisher
- Humanist Learning Systems
This audiobook offers insights into understanding customer behavior and effective ways to respond when faced with cranky clients. It emphasizes the importance of maintaining professionalism and compassion while handling challenging situations, helping listeners improve their reactions and customer interactions. As a companion to an online course, it provides practical guidance backed by behavioral science principles.
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