Feedback (and Other Dirty Words)

This practical and engaging guide redefines feedback as a powerful tool for growth and improvement, addressing its negative reputation and offering strategies to make it focused, fair, and frequent. Authors M. Tamra Chandler and Laura Grealish explore the roles we play in giving and receiving feedback, providing exercises and real-world examples to help cultivate healthier communication. When approached correctly, feedback can significantly enhance performance and trust within organizations, and this book aims to help everyone harness its full potential.