Signals & Levers

"Signals & Levers" by Elisabeth Hendrickson and Joel Tosi offers practical systems thinking tools to identify genuine problems and drive lasting change in software organizations. Through techniques rooted in statistical process control, systems thinking, and economic theory, the book helps readers uncover hidden dynamics, challenge illusions, and visualize trade-offs, ultimately guiding them toward more effective solutions. Featuring real-world examples and exercises, it aims to empower developers, leaders, and teams to improve delivery and foster a culture of learning.