Customer Service
Narrated by Margie Lenhart
- Released
- December 27, 2013
- Length
- 3 hrs 18 mins
- Format
- Unabridged Audiobook
- Publisher
- Gollywobbler Productions
This book highlights the decline of customer service in American society and emphasizes the importance of extraordinary service for business success. Drawing on successful examples like Nordstrom, Marriott, and Amazon, it offers practical ideas and insights for CEOs, managers, and organizations to improve customer interactions and build lasting relationships. Through real-world case studies, the author showcases how companies can foster a customer-centric culture and turn service into a competitive advantage.
RecentAudiobook tracks Rene A. Henry and over 137,000 other authors for new releases.
Follow the authors you love and hear about every new audiobook the day it lands.
