Listen or Die
Narrated by Assaf Cohen
- Released
- March 21, 2023
- Length
- 5 hrs 23 mins
- Format
- Unabridged Audiobook
- Publisher
- Author's Republic
In "Listen Or Die," customer experience expert Sean McDade shares 40 practical best practices for creating an effective Voice of Customer (VoC) program. The book offers actionable guidance on understanding customer needs, gaining executive support, and gathering valuable feedback to drive meaningful business results. It aims to help organizations develop a customer-centric approach that enhances their competitive edge and elevates their overall success.
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