Customer CEO
Narrated by Dana Hickox
- Released
- December 18, 2013
- Length
- 6 hrs 16 mins
- Format
- Unabridged Audiobook
- Publisher
- Ascent Audio
Customer CEO explores the shifting landscape of market dynamics, emphasizing how customers now hold significant power in their relationships with companies. Drawing on extensive research and real-world examples, the book identifies nine key customer powers and offers practical tools and strategies for businesses to adapt and thrive. With insights from a variety of companies, it serves as a guide for leaders looking to transform their organizations into customer-centric enterprises.
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