Mediating High Conflict Disputes

Mediating High Conflict Disputes by Bill Eddy and Michael Lomax introduces a new approach called "New Ways for Mediation," developed over 12 years to better manage high-conflict clients. The book offers practical tips, a step-by-step structure, and insights into the behaviors of high-conflict personalities, emphasizing effective strategies and paradigm shifts. Divided into three parts, it covers theoretical understanding, the specifics of the New Ways method, and real-world case examples across various settings. This resource aims to enhance mediators' control and success in handling challenging disputes.