An Education in Service Management
Narrated by Andrew Kingston
- Released
- April 18, 2024
- Length
- 5 hrs 31 mins
- Format
- Unabridged Audiobook
- Publisher
- IT Governance Publishing Ltd
An Education in Service Management provides insights into the importance of IT Service Management (ITSM) and how it plays a vital role in organizational success. The book explores diverse roles within ITSM, from service desk analysts to chief technology officers, and offers guidance on building a rewarding career across various industries and sectors. It also emphasizes how leaders can empower their teams to deliver exceptional digital experiences. Additionally, purchasers will have access to a PDF version of the book in their Audible Library.
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