Employees First, Customers Second
Narrated by Shawn K. Jain
- Released
- May 20, 2025
- Length
- 4 hrs 23 mins
- Format
- Unabridged Audiobook
- Publisher
- Ascent Audio
This compelling account by Vineet Nayar, CEO of HCL Technologies, explores how a bold idea—prioritizing employees over customers—transformed the company into a global IT leader. Through honest and practical insights, Nayar shares the journey of implementing an employee-first philosophy that challenged traditional management practices. The book offers valuable lessons for managers aiming to foster growth and drive organizational change.
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