How to Handle a Crowd

"How to Handle a Crowd" offers insights into successful community moderation, drawing from two years of graduate research and interviews with moderators across various online platforms. The book explores how to foster healthy, creative, and safe online spaces, addressing challenges such as hate, harassment, and political division. It provides practical guidance on building community, encouraging free speech, and motivating members to engage, making it a valuable resource for community leaders, aspiring moderators, and business owners alike.