The 10 Golden Rules of Customer Service
Narrated by Janet Metzger , Christopher Grove
- Released
- April 1, 2019
- Length
- 53 mins
- Format
- Unabridged Audiobook
- Publisher
- Ascent Audio
"The 10 Golden Rules of Customer Service" explores how small interactions can significantly impact customer loyalty, emphasizing the importance of prioritizing customer satisfaction. Using the story of a $6,000 egg, Deb and Todd Duncan illustrate key lessons applicable across industries and career levels. The audiobook encourages listeners to go above and beyond in their service efforts to succeed and foster lasting relationships.
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