Customer 360
Narrated by Dean Gallagher
- Released
- November 13, 2024
- Length
- 8 hrs 30 mins
- Format
- Unabridged Audiobook
- Publisher
- Ascent Audio
"Customer 360: How Data, AI, and Trust Change Everything" explores how emerging technologies like AI and GPT can revolutionize customer experience and boost competitiveness. Through real-world case studies across various industries, the book offers insights on organizing data, building ethical AI strategies, and implementing innovative solutions to engage customers effectively throughout their journey. It also provides guidance on managing change and aligning technology with business goals for lasting success.
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