Difficult Conversations
Narrated by Douglas Stone , Bruce Patton , Sheila Heen
- Released
- August 22, 2023
- Length
- 11 hrs 54 mins
- Format
- Unabridged Audiobook
- Publisher
- Penguin Audio
The 10th-anniversary edition of the New York Times bestseller, Difficult Conversations, now includes "Answers to Ten Questions People Ask." This informative guide from the Harvard Negotiation Project offers a step-by-step approach to navigating tough discussions, whether at work or home. Readers will learn strategies to initiate conversations without defensiveness, listen effectively to underlying meanings, and maintain composure during challenging exchanges, ultimately leading to more productive problem-solving.
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