Bold

In "Bold," Shaun Smith and Andy Milligan explore how businesses can achieve success by redefining customer experiences and building authentic relationships. Featuring stories from 14 innovative companies like Virgin Galactic, Burberry, and Zappos.com, this audiobook showcases how daring executives have challenged industry norms and prioritized purpose over profit. The inspiring case studies highlight the importance of standing out in a crowded market by exceeding customer expectations and measuring success through new perspectives.