People First

"People First" presents a transformative five-step process for implementing a People First philosophy within organizations, emphasizing the vital role of caring, connected leadership in fostering employee loyalty and excellence. Co-authored by Three and Jackie Carpenter, this audiobook draws on their experiences in the hospitality industry to guide leaders in treating employees with the same importance as customers. Listeners will learn how to effectively support and develop their teams, enhancing company culture and driving remarkable results throughout the employee lifecycle.