The Welcomer Edge
Narrated by Scott Brick
- Released
- March 27, 2012
- Length
- 5 hrs 14 mins
- Format
- Unabridged Audiobook
- Publisher
- The Center For Client Retention
The Welcomer Edge offers practical strategies for companies of all sizes and industries to enhance customer service and foster loyalty. By exploring different service personas and emphasizing the importance of the "Welcomer"—friendly, intuitive professionals—the book provides insights and real-life examples on creating impactful first impressions. Ultimately, it highlights how skilled customer interactions can drive repeat business and give companies a competitive advantage.
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