Counter Culture
Narrated by Joshua Farrell
- Released
- April 9, 2026
- Length
- 4 hrs 26 mins
- Format
- Unabridged Audiobook
- Publisher
- Schellville
"Counter Culture" is an insightful guide for anyone involved in counter service, offering practical advice and inspiring stories to enhance customer interactions and elevate service standards. Drawing on over 30 years of hospitality experience, author Joshua Farrell shares strategies to attract and delight customers, turning brief interactions into memorable experiences. This engaging book aims to help employees and managers alike create vibrant customer experiences and foster repeat business.
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